October 10, 2019Payroll

3 signs it’s time to change payroll companies

What if running payroll was as quick and easy as ordering takeout or a ride? Every other industry has simplified their processes and improved their user experiences by leveraging digital technology, but many payroll providers are still stuck in the past, which means it might be time to change payroll companies.

Good payroll platforms that take advantage of cloud, mobile and data capabilities are out there. If you’re not using one of them, you’re missing out on improvements that can reduce costs, save time and boost employee satisfaction, all at once.

So how do you know when it’s time to switch from your current payroll solution and disrupt your payroll process for the better? Here are three signs:

1. Poor user experience

If your payroll team finds your payroll system hard to use, and employees can’t find or understand their pay and withholding information, chances are you’re frustrating everyone. That’s not good.

Why is it time to switch?
Look, its 2019. You can fully automate – and greatly simplify – payroll. Your payroll manager shouldn’t have to jockey multiple tabs, interfaces or applications to get payroll done.

You should be able to:

  • Easily review and approve payroll and find documents, all in one place
  • Onboard new employees with ease
  • Automate time-consuming processes
  • Access and export payroll data easily
  • Record, approve and input hours all in one place

Not only that, employees should be able to easily find their paycheck info, pay stubs and change their direct deposit or tax withholding information with just a few clicks.

2. Mobile? What mobile?

Maybe your payroll system is OK to use on your desktop or laptop, but if you can’t make changes or updates or process payroll when you’re on the go, you’re probably facing unnecessary delays and deadline stress.

Why is it time to switch?
Flexible mobile options are really important to employee satisfaction. With everything we can accomplish today on our mobile devices – buying a car, checking our health records, getting ice cream delivered to our house – why should running payroll or submitting hours be any different?

3. Archaic payroll cycles leave workers wanting

As a payroll admin, you know that rigid, biweekly payroll cycles don’t meet modern workers’ needs – especially if they’re living paycheck to paycheck. With the way your current payroll system works, however, there’s not a lot you can do to help employees who find it hard to stretch their dollars between paychecks.

Ideally, you could provide a flexible option for employees to get paid more frequently, without adding to your workload or disrupting your cash flow.

Why is it time to switch?
It’s simple. Getting paid more frequently can be a life-changing benefit for employees who are struggling from paycheck to paycheck. When employees can choose to get paid biweekly, weekly, or even daily, you’re providing a benefit that helps reduce their financial stress and boost their productivity.

And there are more compelling reasons to move on from your current payroll company. See more warning signs in our guide, 7 signs it’s time to switch payroll providers.